Repairs & Spare Parts
Maintenance & Servicing
Maintenance Site Visits
For large electrical / hydraulic couches a Meditelle engineer can visit your premises to conduct a thorough equipment safety check + routine service and maintenance. The service includes replacement of any small fixings e.g. screws/bolts and lubrication, together with an appraisal of any additional major parts required such as electric motors, hydraulic pumps, ratchets etc.
If major component parts are required these can normally be fitted at the visit and are charged for additionally at the standard cost – please refer to our parts price list. If an offsite factory repair is necessary a separate cost estimate will be provided for approval.
We offer servicing on all Meditelle branded couches & plinths. Regular servicing every 12 months is recommended.
Factory Workshop Servicing
Easily portable equipment can be returned by courier to our factory workshop for servicing. Larger electric and hydraulic couches & plinths can also be brought into the factory workshop for servicing and then collected afterwards.
A workshop service includes product safety check + general maintenance + quote for any additional factory repair + courier return after servicing (if applicable).
Onsite Maintenance & Service Visit / Technical Site Visit
*Mainland UK / Single Unit – £295
Additional units at same visit – each – £95
Factory Workshop Service
Small Item – Single Unit – £95
Electric / Hydraulic Couch Item – Single Unit – £195
Prices plus VAT. Service available Monday – Friday ONLY.
Major parts NOT included. *Scotland, Ireland, TR, PL, TQ – £POA
Pre-payment is required with all servicing orders. Please allow at least 4-6 weeks for us to schedule a engineers site visit.
To Book Technical Servicing & Maintenance please call 01213 321850 or email us.
Replacement / Spare Parts
Spare / replacement component parts are available for our Meditelle equipment. We are only able to supply parts for our Meditelle brand of equipment.
For couch / chair major component parts required out of warranty, such as electric motors, hydraulic pumps, hand consoles – please refer to our parts price list. To order major parts by post for your own fitting please order online using link below. We also offer fitting by our engineers – see technical repairs charges above.
To order seating parts (wheels and gas struts for stools / chairs) please order online using the link below.
For other equipment parts such as feet, knobs, handles, ratchets – please contact us for availability and cost using form below.
To request a replacement component or to seek advice on repair of your Meditelle product please complete and submit the form below:
Note: Component parts required for products 4+ years old – may take longer to source / may no longer be available from stock.
Photo identification will be required for a product if you are unable to provide invoice number or accurate product code.
We only supply parts for our own brands of equipment.
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