shop online   



Ordering & Delivery

Quick reference guide to page

> ordering & contact

> help & advice

> payment

> manufacture guide

> delivery information

> export enquiries

> company details

How to order

By Phone - 0121~332~1850

Place your order instantly with a sales advisor Monday to Friday 9.30 - 4.30

By Email - sales@meditelle.co.uk

Email your official purchase order

Online - order online>

Order securely online 24hours a day

By Post

Mail your official purchase order to:

Meditelle Ltd. Meditelle Manufacturing Centre, Moor Lane, Witton. Birmingham, B6 7HH.

An approved NHS supplier we offer instant accounts for NHS Orders

Help & Advice

● Advice & Technical Assistance

We can offer expert guidance on any of our products including technical advice on product specifications and features.

● Product Modifications

We can modify many of our products to meet your own particular requirements.

If you cannot find the exact size or specification you require you can speak direct with one of our Meditelle Technicians.

● Manufacturing Information

We can advise you on Manufacturing lead times and delivery options when placing your order.

● Bulk Quotations & Tenders

If you require a quantity of medical equipment please contact us for a competitive quotation.

● After Sales

We offer a range of after sales services including: Servicing, Maintenance, Spares, Repairs and Onsite Re-upholstery.



All products featured on our website are listed at trade prices and are therefore subject to VAT at the prevailing rate (where applicable).

Prices shown on internet are correct at date of publication but are subject to change without prior notice. Errors and omissions are excepted.


Credit & Debit Cards

Payment accepted by Visa, Delta, Mastercard, Maestro, Solo or American Express


Payable to Meditelle Ltd. (cheques need to clear before order commences production).

BACs Bank Transfer

Please contact us to use this method. (Mandatory on all export orders).

Credit Accounts

Credit terms available, conditions apply. Orders on account must be accompanied by an official purchase order


British Made

All our medical equipment is British made to order in our UK factory.

Made in UK

Our standard custom-made order manufacturing time is normally 15-20 working days and will be confirmed at time of ordering. note * If you require a product urgently please call us as we can usually accommodate urgent orders.

Note: Manufacturing times are approximate and may be subject to change. This will be confirmed at time of ordering or during production. Bespoke/commissioned orders may take longer.

Please allow an additional 2-3 working days after manufacture completion for a standard courier delivery.  


Our standard courier service is FREE OF CHARGE on all equipment orders throughout mainland UK.

All equipment products are usually delivered FREE via a third party courier. The courier will deliver during normal weekday working hours to the business / organisation address you specify.

No particular day or time can be specified with the free courier delivery.

For flat pack items - a courier will deliver the equipment flat packed and boxed to the entrance of your premises on a 2-3 working day service.

For heavy /  large items & sets - a specialist pallett courier will deliver your items fully assembled and crated to curbside on a 3-5 working day service.

Free courier deliverys do not inlcude any installation, fitting or packaging removal. If you require an installation service or a timed delivery - please see our personal delivery option below.

Note: If ordering larger / bariatric items to be delivered fully assembled via the free curbside pallett courier service please ensure that this large product can pass through your entrance, passageways and requires a 2-man-lift.

All Mainland UK orders over 75 qualify for a free courier delivery. For offshore deliveries please see below.

Our specialist personalised service offers a Meditelle engineers delivery, assembley and installation of your equipment.

We arrange a specific working weekday and time window to deliver. Your equipment will be installed and demonstrated by our technician. Price dependant on Postcode area- see chart below.
Note: Personal Installtion by our engineers is strongly recommended for larger equipment items, particularly if your premises are not at ground level.

Disposal Service

A Removal service to uplift and dispose of your old medical equipment is available to order with our Personal Installation. An additional charge will apply, POA.


We regularly ship to offshore UK destinations (e.g. Ireland / Channel Islands). Delivery by air or sea - POA dependent on weight, destination and customs duty if applicable. Please allow approx.10 working days for shipping to any offshore destination which is required to go though customs clearance.



We regularly supply overseas clients and welcome export orders from around the world. We can provide competitive quotes for bulk export requirements. We usually supply on an ex-works basis for long distance destinations. We can expertly produce, package and crate ex-factory for collection.

Company Details

Meditelle Ltd, Manufacturing Centre, Moor Lane, Witton, Birmingham B6 7HH

Registered Number 6735158. Registered office as company address.

The Meditelle Group of Companies includes:

Meditelle Medical Equipment www.meditelle.co.uk

Meditelle Dental Equipment www.meditelle-dental.co.uk

Meditelle First Aid Equipment www.meditelle-first-aid.co.uk

Beautelle Therapy Equipment www.beautelle.co.uk


T: 0121~332~1850     F: 0121~332~1851     E: enquiry@meditelle.co.uk

Meditelle Ltd  © 2000-2023 Meditelle Ltd.